Capture every WhatsApp message for your ecommerce brand

Ensure every customer inquiry is answered, day or night.

Picture this: it's 10pm, and your ecommerce brand based in Ermita just received a WhatsApp message from a curious customer about your latest skincare line. While many brands might miss this opportunity, aireceptionist ensures you won’t. You can seamlessly manage inquiries about order fulfilment SLAs or even address ROAS concerns without delay. Our bot can handle the initial conversation, and if the customer has a more complex query—like a product exchange or payment issue—it swiftly escalates to a human operator. With the bustling districts of Malate and Binondo seeing an influx of tourists, it’s essential for your business to maintain responsiveness. Plus, utilising WhatsApp for communication means you can exchange files, such as receipts or product images, directly through the app, making everything more efficient.